Parcel Delivery
Send a parcel across town with Silver Service, and we will collect it in minutes, day or night. Your fare matches a standard taxi trip, with no surcharges and no surge pricing. Track your parcel in real time through our App or website, from collection through to drop-off. Request a delivery on 133 100.
Why choose Silver Service for same-day parcel delivery in Australia
Your parcel arrives the day you send it, not in business days. Need a reliable way to move a parcel across your city and surrounding service areas? Our same-day courier runs on a professional taxi network.
With Silver Service, speed never means cutting corners. We offer door-to-door delivery, and the Driver who collects your parcel is the one who delivers it.
Here’s why you can count on us:
Urgent parcel delivery on demand: We’ll have a Driver on the way within minutes, day or night, including weekends and public holidays. Our same-day option suits documents, keys and small business deliveries.
Express parcel delivery straight to the door: Our express courier service collects and delivers inside our service areas, so nothing sits waiting for the next scheduled run.
One car from collection to destination: Your parcel travels in one car from your door to the delivery address. It never passes through a sorting depot or a hub.
No hidden fees or surcharges: Your fare includes tolls and standard extras, with no parcel fees, cancellation fees or delay charges. No surge pricing means it stays the same on a busy Saturday night as on a weekday morning. Check the App or website for a guide to your fare first.
Professional Drivers you can trust: Our Drivers are fully endorsed, trained and experienced. They drive well-maintained vehicles, including Mercedes-Benz and Lexus sedans, and every car carries always-on security cameras.
What you can send in one of our cars
Our parcel delivery services work on one rule: if your item fits safely in the car, your Driver can take it.
These are the jobs we handle most often:
- Documents and paperwork: Contracts and signed forms go straight to the other party, so our document delivery service suits law firms and property agents.
- Keys and small valuables: Keys, access cards, phones and wallets stay with your Driver the whole trip.
- Business stock and personal items: Small businesses send customer orders same day, and forgotten laptops get back to you.
Oversized freight and dangerous goods will not fit. Call 133 100 if you are unsure.
Courier service in Sydney, Melbourne, Brisbane and the Gold Coast
We offer direct point-to-point deliveries within each city and its surrounding service areas, so choose your pickup location, and we handle the rest. In Sydney, that extends from the CBD out to suburbs including Bondi, North Sydney, Parramatta and Castle Hill, while Melbourne covers South Yarra, South Melbourne and Richmond.
In Brisbane, we cover the CBD, Fortitude Valley and South Bank. Heading south to the Gold Coast, we service Surfers Paradise, Broadbeach and Southport, along with the suburbs around each of them.
Our Drivers work these suburbs daily, so our local courier service picks routes around the traffic. The same App handles your airport transfers, chauffeur services and Taxi for Pets rides, so one account covers it all.
Manage your delivery in the Silver Service App
Run the whole delivery from your phone once your Driver accepts the job. Our real-time tracking service sits in the App, so you can track a parcel without calling us.
Here is what you get in the App:
- Fixed Fare on request: Lock your cost in before the trip starts and your price holds regardless of traffic, tolls or waiting time. Leave it and the meter applies instead.
- Choose your preferred Driver: You can request the same Driver again after a good delivery. Open MyDriver in the App, select ‘Add Driver’ and enter their ID.
- Flexible payment options: Choose cash, debit or credit card, Apple Pay, Google Pay, PayPal or Cabcharge, with an email receipt every time.
Three ways to request a pickup
You can request a pickup in the App, online or by calling 133 100. Here is how each option works:
Silver Service App: Download it from Google Play or the Apple Store for one-tap requests, with payment details stored for checkout.
Online: Manage single or multiple deliveries through our website, from same-day pickups to scheduled drop-offs.
Phone call: Our 24/7 Australian contact centre answers on 133 100. Call, and we’ll sort it
What is the cheapest way to send a parcel in Australia?
Sending your parcel in one of our taxis costs the same as a standard taxi fare for that trip. If it fits in the car, you pay no extra parcel fees.
Can I have a parcel collected and delivered on the same day?
Yes. Our same-day courier service runs around the clock, including weekends and public holidays, so a late-night job gets the same treatment as a midday one.
How can I track my parcel delivery status?
Track your parcel with GPS in real time using the tracking tool in the Silver Service App or website. Notifications run from pick-up through to delivery.
How is Silver Service different from posting a parcel?
Silver Service comes to you instead of you going to a post office. There is no queue, no counter and no lodgement form to fill in before your parcel leaves.
How does a parcel delivery service work?
You request a delivery, then hand your parcel to the Driver who arrives. Our same-day delivery service needs no packing, labelling or weighing.