You get what we promise. Our Partner Support teams are here for you whenever and wherever you need assistance.
DRIVE WITH US
Take the next step in your driving career with Silver Service. Join our team of dedicated taxi Drivers and be part of a leading taxi company that offers top-notch taxi services and a smooth, comfortable experience for passengers across Australia.
Why Join Silver Service
At Silver Service, we offer stability and growth opportunities for professional taxi Drivers. With our experienced team and strong network, we help you build a secure and rewarding career.
Here’s why you should join us:
- Proudly Australian: Feel a sense of pride as part of an Australian-owned taxi service provider that values professionalism and reliability.
- A Sense of Community: You’ll join a welcoming network with Driver events and regular communication that keeps you connected and supported.
- Career Growth: Our advanced Driver training and business coaching help you build skills, confidence and long-term opportunities.
- Stability: Freelance gigs, small taxi businesses and other rideshare services can be unpredictable. With Silver Service, you’ll find stability and security.
- Flexible Options: Enjoy the freedom to accept requests or pick up passengers from the street. Set your own hours and take control of your schedule.
Why Taxi Drivers Choose Silver Service
You’re not just driving taxis at Silver Service. You’re part of a team that sets a higher standard in the taxi industry.
Here’s what makes us stand out:
- A Better Experience for Passengers: We focus on comfort, reliability and attention to detail. As part of our team, you help bring that experience to life on every trip.
- Seamless Booking System: Stay connected with our easy-to-use online booking system, accessible right from your phone. Manage bookings and track rides in real time.
- 24/7 Support: Our support team is always available, day and night. With a team of over 800 support staff across Australia, you’re never on your own.
- Well-Maintained Vehicles: Our fleet includes sedans from trusted brands such as Mercedes-Benz and Lexus, offering a comfortable and steady ride for you and your passengers.
How to Become a Silver Service Taxi Driver
Drivers typically begin their journey with 13cabs. This progression pathway helps you build experience, maintain strong ratings and develop the skills that Silver Service is known for. Once you show consistent service quality and care, you may progress to Silver Service.
Exceptions may apply. If you have a clean driving record or previous experience with premium rideshare services, you may be eligible for immediate entry. We recognise skill and professionalism from day one.
What You Need to Get Started
To begin your journey with Silver Service, you’ll need:
- To meet local licensing and Driver Accreditation requirements
- A safe driving history and any required checks
- A commitment to thoughtful, reliable service
- Completion of our induction and training program
These basics help you step into the role with confidence.
Getting Started as a Silver Service Driver
Your journey with Silver Service begins with a practical induction program that introduces you to the tools, standards and support you’ll use every day. It’s designed to help you feel confident and prepared from the start.
As part of this program, you’ll cover key areas that set you up for success:
- Professional Attire: You’ll receive our recognisable Silver Service uniform, giving you a polished, consistent look that reflects the service we provide.
- Code of Conduct: You’ll learn how our Code of Conduct guides your day-to-day decisions and helps you offer reliable, thoughtful service.
- Exclusive Benefits: You’ll gain access to Driver discounts, partner offers and support resources that help you settle in and make the most of your workday.
What We Value
We’re committed to building a strong Australian taxi-driving community founded on shared values. Here’s what matters to us:
Integrity
Progression
Well-Being
Engagement
Integrity
Progression
Joining our team means moving forward with us. We believe in staying ahead, especially when it comes to technology for you and your vehicle. We offer:
- MyClients Feature: The Silver Service App lets passengers save you as their favourite Driver and helps you build a base of regular customers for future rides.
- Advanced Driver Training Program: Enhance your driving skills and service quality with our advanced Driver training course.
- Coaching and Planning: We offer practical guidance to help you manage your day-to-day Driver responsibilities and grow your skills on the road.
Well-Being
Your health and safety matter to us. That’s why we offer practical tools and wellbeing initiatives, including:
- R U OK Day: This mental health initiative promotes wellbeing and encourages open, simple conversations between Drivers and the wider team.
- Rewards and Recognition Programs: We value the dedication you bring to every shift and highlight your efforts through ongoing recognition and meaningful rewards.
- Safety Management System: We provide the tools you need to stay safe on the road. Every Silver Service taxi has safety cameras, security alarms and access to our contact centre whenever you need assistance
Engagement
To maintain the high standards passengers expect from Silver Service, we focus on key areas that strengthen our service and support our professional taxi Drivers across Sydney, Melbourne, Brisbane, the Gold Coast and other locations in Australia. These include:
- Marketing and Advertising: Activity that helps grow demand and makes it easier for passengers to find Silver Service when they need a taxi.
- Safety Checks: Regular checks that help keep vehicles safe and trips secure.
- Regulator Partnerships: Working with regulators so our Drivers stay aligned with industry requirements and best practices.
- Driver Collaboration: As the face of Silver Service, you represent our values and the quality of service we provide. This is why your insights and feedback matter. We listen to Driver feedback and act on it wherever we can.
- Driver Communication: We keep you informed with regular updates through emails, texts, dispatch messages and the Silver Service App so you always know what is happening across the network.
Become a Silver Service Taxi Driver
Start a rewarding driving career with Silver Service and help passengers enjoy a smoother, more comfortable way to travel. Contact us today to learn how to begin your journey and grow your future with us.